Invitation Guide
Accepting Your Realm Invitation
Download the Realm mobile app to stay connected with your church community from anywhere.
First Time Using Realm?
You need an invitation from the church to create a Realm account. If you haven’t received one yet, contact the church office to get started. Church Office Phone: 815.459.6010, Mon – Thursday 8am – 2pm
What Your Invitation Email Looks Like
Know what to look for in your inbox
From: Realm <noreply@realm.org>
To: your-email@example.com
Subject: You're invited to join [Your Church] on Realm
Hi [Your Name],
Â
[Church Name] has invited you to join their community on Realm! Click the button below to accept your invitation and create your account.
Step-by-Step Instructions
Follow these steps to accept your invitation
Locate Your Invitation Email
Check the email address you provided to the church
Look for sender: Realm or your church name
Subject line: ‘You’re invited to Realm’ or similar
Check spam/junk folder if not in inbox
Click the Invitation Link
Open the invitation email
Click the blue ‘Accept Invitation’ button
You’ll be redirected to Realm’s website
The link is unique to you and expires after 30 days
Verify Your Information
Confirm your name and email address are correct
Review any pre-filled information
Click ‘Continue’ to proceed
Set Your Password
Create a strong password (8+ characters)
Include uppercase, lowercase, and numbers
Confirm your password
Click ‘Create Account’
Troubleshooting
Common issues and solutions
First, check your spam/junk folder. If you still don’t see it, contact the church office at support@church.org or call (555) 123-4567. They can verify your email address and resend the invitation.
Invitation links expire after 30 days for security. Contact the church office to request a new invitation. They can send you a fresh link immediately.
Try copying and pasting the entire link into your browser instead of clicking it. If that doesn’t work, the link may be expired. Contact church administration for a new invitation.
You should use the email address that received the invitation. If you need to use a different email, contact the church office and they can update your email and send a new invitation.
Clear your browser cache and cookies, then try again. If the problem persists, try a different browser or device. Contact church tech support if you continue to have issues.
Still Need Help?
Contact our support team at office@fcc-cl.org or call the Church Office Phone: 815.459.6010, Mon – Thursday 8am – 2pm